Six Senses Ibiza

What travellers say on Google

These are reviews published on Google, not on Retreat Ledger. We show them because a listing with no first-hand accounts yet still deserves some evidence, but they are not moderated by us and they never affect the Retreat Ledger Score. Google returns at most five, chosen by them, so treat this as a sample rather than the full picture.

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  Jessie Rinaldo★★★★★3 weeks ago

  We had an incredible stay - spacious, clean room & incredible food. We were particularly moved by the energy & wellness offerings led by Martina! The beach caves is a must visit ! I do want to note that I noticed my wallet was missing once I arrived home - I did not remove it from the hotel room at anytime as it was inside my luggage and all charges were placed on the room. It’s not clear to me where it was misplaced, and there were no charges to any cards. I reached out to the hotel a few days ago to see if it was turned it. However, noting the other reviews, I thought this was important to include in my review.

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  Abby W★★★★★a month ago

  We had such a brilliant stay here. The staff and facilities are absolutely fantastic - with a real eye for detail and making your stay feel extra special. We were apprehensive due to some previous negative reviews, however the hotel has recently gained an absolutely brilliant resort manager called Marzia who is absolutely incredible, and makes you feel extremely welcome, six senses are lucky to have her! Also a special shout out to Kátila who went above and beyond to accommodate our requests, nothing was too much effort and staff like Kátila truly make all the difference from a good to an incredible stay - so thank you! The food is also amazing, delicious and fresh. The prices are on the higher end but nothing unusual for a 5* hotel. Thank you to all the staff who made our stay a memorable one. We will definitely be returning.

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  Aleksandr★☆☆☆☆a month ago

  ⭐ 1/10 I rarely leave negative reviews, but my experience at Six Senses Ibiza was deeply disappointing. During my stay from June 6 to June 9, cash disappeared from my bag while it was inside my room. The bag was only left unattended when we were at the pool during the daytime. I also personally observed a member of staff entering the room to check the minibar while we were away. After carefully retracing everything that happened during our stay, I cannot identify any other realistic opportunity for the money to have gone missing. What is most shocking is that this happened at a hotel that markets itself as one of the most exclusive luxury resorts in Ibiza. Guests paying thousands of euros per stay should not have to worry about the safety of their personal belongings inside their own room. The missing money included both euros and Russian rubles. The incident has left me feeling extremely uncomfortable and has completely destroyed the sense of security and trust that a luxury hotel is supposed to provide. After discovering the loss, I researched online reviews, news articles, and other publicly available sources. To my surprise, I found that I am not the first guest to report concerns regarding missing valuables during a stay at this property. This made the situation even more alarming and reinforced my concerns about guest security. I have requested that the hotel review key-card access records and security footage, and I hope a proper investigation is conducted. Until then, I cannot recommend this property to anyone who values the security of their belongings. Beautiful location and design cannot compensate for a situation where a guest leaves feeling that money has disappeared from their room and receives no immediate answers. Very disappointing experience.

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  Gabriel Torres★☆☆☆☆2 months ago

  The hotel is undeniably beautiful, but the service is absolutely nowhere near the level Six Senses claims to offer — and certainly not worth the price you pay. On my first night, despite having a reservation made through the hotel app and confirmed via their own chat, I arrived at the restaurant only to be told they “no longer had capacity” because reservations had collapsed. The only alternative offered was an extremely underwhelming room service menu with sandwiches and fried food. For a property positioned as ultra-luxury, this was honestly embarrassing. The second night was even worse. I confirmed my reservation at Cave in advance, and the staff themselves recommended arriving at 9:30 pm after sunset. I arrived on time, was seated, welcomed, served water and wine, and then waited nearly 20 minutes before placing my order — only to be told the tasting menu could no longer be served because it was “only available until 9:30 pm.” That level of incompetence and lack of coordination is unacceptable at any hotel, let alone one charging these rates and selling a luxury experience. The issue is not the policy itself — it’s the complete absence of professionalism, communication, and basic guest management. Beautiful property, deeply disappointing service. Completely overrated for what you actually receive.

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  Dina Komarova★★★★★2 months ago

  We had an absolutely incredible stay at Six Senses. Everything was truly exceptional - the service, the atmosphere, the food, and the overall quality of every detail. The managers and the entire team were outstanding, attentive, warm, and genuinely professional. Thank you so much for making our vacation so special. We celebrated our child’s first birthday here, and it became a truly unforgettable experience for our family. The level of hospitality and care exceeded all expectations. A special thank you for the excellent room service - everything was always fast, smooth, and perfectly organized. The team was incredibly accommodating with our child as well. Breakfasts were prepared specially upon request for the baby every time, and there was never a single issue or inconvenience. Everything was handled easily, quickly, and with such care.

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